Work with us
With teams in major cities throughout Australasia and Japan, we’re always on the lookout for talented and committed people who want a meaningful career in a multi-faceted and exciting industry. You can even meet a bunch of our people on the Team page.
Order Fulfilment Assistant
Wellington
Full Time
Immediate
We're looking for an energetic and dynamic person to come on board as a full time member of our order fulfilment team at our Wellington Roastery & HQ.
About the role
The order fulfilment team plays a crucial role in the delivery of our mission of Better Coffee for All.
- Our cafe customers rely on us to get their orders to them safely and on time so that they can look after their own customers.
- Our at home customers also rely on us to get their orders to them so that they can enjoy a delicious cuppa without having to leave home!
- The CS team relies on us to deliver the amazing service that we have promised to our customers, building trust in our brand and maximising customer retention.
As a member of the order fulfilment team you will pick, prepare, package and despatch or deliver customer orders accurately and efficiently, and handle all customer contact in a professional and helpful manner in accordance with our values and mission.
It requires a very strong attention to detail as we have a wide variety of products and each customer has specific requirements. It's also a very busy department, so you'll need to be able to work quickly and efficiently to meet deadlines.
A typical day could look like:
- Arrive bright and early and drink a brew with the team.
- Review the orders for the day.
- Follow set processes for preparing, assembling and packing customer orders.
- Jump in the van and carry out deliveries to our Wellington based customers.
- Pre-bag coffee to prepare for the following day/s.
- Processing incoming goods.
- Keep all areas clean and tidy.
But it could also include:
- Doing a stocktake.
- Making special orders for marketing campaigns.
- Storing/retrieving pallets and organising the warehouse.
- Helping in other areas in our order fulfillment team.
It's a full time salaried position (40 hours per week).
The ordinary hours of work are 7.30am to 4.00pm Mondays to Fridays.
About the person
Our team vibe is fast paced, but fun! If you work hard, move quickly, have a high attention to detail, and don't take yourself too seriously, you'll be a great fit.
As someone who sees our customers on a daily basis you'll also need to have great customer service skills.
Key skills required:
- Physically strong and fit
- Excellent customer service skills
- Attention to detail
- Strong communication skills
- Ability to hustle and work to deadlines
- High energy
- Hospitality experience an advantage
- Forklift licence an advantage
- Full or restricted driver's licence an advantage (and ideally can drive a manual transmission).
How to apply
Click "Apply Now" or email your CV and a cover letter telling us a bit about yourself and why you'd be a great fit at Coffee Supreme to izzy@coffeesupreme.com.
A full job description is available, so let us know if you're interested - come join our team!
No Positions currently available
Keep checking back for positions or stay in touch via our social channels.
No Positions currently available
Keep checking back for positions or stay in touch via our social channels.