Work with us
With teams in major cities throughout Australasia and Japan, we’re always on the lookout for talented and committed people who want a meaningful career in a multi-faceted and exciting industry. You can even meet a bunch of our people on the Team page.
Espresso Machine Technician
Auckland
Full time
Immediate
Keen to jump on the tools?
We’re on the hunt for an experienced and qualified espresso machine technician to join our team in Tāmaki Makaurau.
Our technicians are the real heroes of our busy wholesale operation. They keep our customers' operational by ensuring their machinery is in tip top condition. You’ll be responsible for the regular servicing and upkeep of our fleet of coffee equipment, and for delivering excellent service and support to our valued cafe customers in the upper North Island.
The role also includes being on call to attend customer emergencies and provide phone support.
Main duties include:
- Providing an excellent and reliable technical service to our wholesale customers in the upper North Island.
- Performing regular maintenance and repairs of our customers' equipment.
- Swiftly responding to customer call outs.
- Diagnosing problems, then identifying and actioning solutions that will keep our customers operational.
- Working with the Sales team to recommend and provide appropriate machinery and solutions for our customers.
- Performing pre-installation checks, managing installation requirements and completing installations.
- Delivering quality customer care and excellent communication when responding to technical enquiries.
- Performing weekend/after hours “on call” responsibilities every second weekend.
- Documenting all service and installation work in our ERP system.
- Invoicing customers accurately and in a timely manner.
- Maintaining a tidy and organised workshop.
- Performing regular stocktakes.
- Keeping on site technical equipment and vans well maintained with regular service and preventative maintenance.
- Staying up to date on techniques in the ever evolving coffee industry, participate in educational opportunities and share knowledge.
The successful applicant will:
- Be proficient with tools and machinery
- Have an in depth knowledge of espresso machinery
- Prior experience servicing La Marzocco and La San Marco machinery is a bonus.
- Ideally have a strong barista skill set (2+ years preferred)
- Have a full clean driver’s licence (and can drive a manual)
- Have strong customer service skills
- Have excellent listening, verbal and written communication skills
- Be a quick thinker, and decisive
- Have strong organisational and planning skills
- Be reliable and consistent with a great sense of humour and ‘can-do’ attitude
- Be a problem solver attitude with experience in delivering customer-focused solutions based on their specific needs
- Be a professional with a presentable manner
- Ideally hold a current Restricted Electrical and/ or Test and Tag practicing licence
A full job description is available upon request.
What We Offer
You’ll join a supportive, passionate team that values authenticity, quality, and community. Alongside a vibrant workplace and excellent coffee, we offer:
- A company vehicle (van), phone and laptop
- Weekly coffee allowance
- Staff discounts
- Paid volunteer leave
- Access to our Employee Assistance Programme
Our work environment is hardworking but relaxed, and we’re proud to be both a certified B Corporation and an equal opportunity employer. No person will be denied employment on the basis of race, age, gender, or religion.
How to apply
Send us a cover letter telling us a bit about yourself and why you'd be a great addition to our team, along with your CV to brendon@coffeesupreme.com.
Customs Cafe Assistant / Barista
Wellington
Full time
Immediate
Customs is our Wellington flagship coffee shop. Acting as a hub of Ghuznee Street, Customs is a get together for anyone after a great cup of coffee, slice of toast or doughnut. It boasts great year round sun and a healthy stack of Monocles. It was the frontrunner of specialty coffee in New Zealand, and is visited from fans from around the world.
Over time we have learnt that coffee quality doesn't have to come at the expense of approachability and service - it should be fun, engaging, honest and generous
About the role
As a member of the Customs team you will strive to consistently deliver excellent hospitality, coffee and food, and enhance the brand, representing the purpose, vision and values of Coffee Supreme.
Some of the key duties include:
Greeting customers, making them feel welcome and continuing to engage with them throughout their time at Customs in a warm and friendly manner.
Getting to know our valued regulars, their names, drink prefs etc.
Talking to customers about our coffees and products, and helping them to buy beans and products for making great coffee at home.
Smashing out top quality espresso drinks on our Linea PB/Mahlkonig E80 combo.
Brewing up batch filter on the Fetco.
Preparing sandwiches, toast, and other simple food items.
Clearing tables, washing dishes and keeping the cafe looking clean, tidy and inviting.
Contributing to the continuous improvement of the business.
About the person
To join our team you'll need to have a genuine love for coffee and get excited about delivering exceptional hospitality experiences to our valued customers. You'll need to be able to connect with people from all walks of life in an approachable and engaging manner.
To get your foot in the door you'll be a confident coffee maker and ideally have at least 2 years of experience as a barista in a high volume environment. Having an existing knowledge of specialty coffee, cultivation and processing methods will be a big advantage.
We're a small team, and we all work together to get stuff done - we all wash dishes, clear tables, make coffee - so you'll need to be happy to be a team player and contribute wherever needed.
Key requirements:
Genuinely enjoy connecting with people and making their day.
Ideally have 2 years experience as a barista working in specialty coffee.
- Have experience with soft brewing techniques and equipment.
- Have some basic knowledge of specialty coffee, processing methods etc.
- Identify with the Coffee Supreme brand and values.
- Be a team player and contribute to a positive team culture.
- Be reliable and punctual.
- Be well presented and have an eye for detail.
- Work hard and be high energy.
- Have a positive can-do attitude.
- Identify with our core values:
- Nurture Supreme Relationships
- Be Courageous, Curious and Creative
- Take Ownership
- Take Coffee Seriously, But Not Too Seriously
What we can offer
We’re a team that cares deeply about what we do and who we do it for. You’ll be joining a supportive, passionate group of people who value authenticity, quality, and community. We offer a vibrant workplace, great coffee (of course!), and the chance to grow your skills in a thriving industry.
All staff receive a weekly coffee allowance, team discounts, paid time off for volunteering, and access to our Employee Assistance programme.
We pay Living Wage (after a successful 90 day trial period)
We're proud to be a B Corporation, and an equal opportunities employer. No person will be denied employment on the basis of race, age, sex, or religion.
Our work environment is hardworking, but the atmosphere is relaxed and informal.
Extra details
The cafe is open 7 days a week, so you need to be prepared to work a weekend day. In saying that we're quite flexible about the roster and filling our gaps with a mixture of part timers, so please reach out if you are keen! This could be an awesome role for a student who needs to fit in work around study.
What we can offer
We’re a team that cares deeply about what we do and who we do it for. You’ll be joining a supportive, passionate group of people who value authenticity, quality, and community. We offer a vibrant workplace, great coffee (of course!), and the chance to grow your skills in a thriving industry.
- All staff receive a weekly coffee allowance, team discounts, paid time off for volunteering, and access to our Employee Assistance programme.
- We pay Living Wage (after a successful 90 day trial period)
- We're proud to be a B Corporation, and an equal opportunities employer. No person will be denied employment on the basis of race, age, sex, or religion.
How to apply
Click "Apply Now" or email jules@coffeesupreme.com with a CV and cover letter telling us a bit about yourself and why you'd be the perfect person to join our team!
Midland Park Cafe Assistant / Barista
Wellington
Part time
Immediate
Eat coffee for breakfast?
Situated in Wellington Central on the shoulder of the ever-popular Midland Park, Coffee Supreme Midland Park provides the complete experience for coffee-lovers. Whether you're stopping by for a cup of joe and a cheese scone, stocking up on coffee for home, or looking to up your coffee game with some new equipment, this is the spot!
We're currently on the lookout for an experienced Cafe Assistant / Barista to join the team and help deliver on our purpose:
To enhance people's lives by cultivating greater connection, creativity and collaboration.
About the person
To join our team you'll need to have a genuine love for coffee and get excited about delivering exceptional hospitality experiences to our valued customers. You'll need to be able to connect with people from all walks of life in an approachable and engaging manner.
To get your foot in the door you'll be a confident coffee maker and ideally have at least 2 years of experience as a barista in a high volume environment. Having an existing knowledge of specialty coffee, cultivation and processing methods will be a big advantage.
We're a small team, and we all work together to get stuff done - we all wash dishes, clear tables, make coffee - so you'll need to be happy to be a team player and contribute wherever needed.
Some of the key duties include:
Greeting customers, making them feel welcome and continuing to engage with them throughout their time at Midland Park in a warm and friendly manner.
Getting to know our valued regulars, their names, drink prefs etc.
Talking to customers about our coffees and products, and helping them to buy beans and products for making great coffee at home.
Smashing out top quality espresso drinks.
Brewing up batch filter on the Fetco.
Pack, grind and assemble coffee orders for customers, and process transactions using our POS.
Prepare and serve simple counter food for customers.
Clearing tables, washing dishes and keeping the store looking clean, tidy and inviting.
Contributing to the continuous improvement of the business.
Key requirements:
Genuinely enjoy connecting with people and making their day.
Ideally have 2 years experience as a barista working in specialty coffee.
Have experience with soft brewing techniques and equipment.
Have some basic knowledge of specialty coffee, processing methods etc.
Identify with the Coffee Supreme brand and values.
Be a team player and contribute to a positive team culture.
Be reliable and punctual.
Be well presented and have an eye for detail.
Work hard and be high energy.
Have a positive can-do attitude.
Identify with our core values:
Nurture Supreme Relationships
Be Courageous, Curious and Creative
Take Ownership
Take Coffee Seriously, But Not Too Seriously
This is a part time position, about 20 hours per week.
Hours are TBC but will likely be in the ballpark of 7.00am - 12.00pm Monday to Friday (yup, no weekends!).
What we can offer
We’re a team that cares deeply about what we do and who we do it for. You’ll be joining a supportive, passionate group of people who value authenticity, quality, and community. We offer a vibrant workplace, great coffee (of course!), and the chance to grow your skills in a thriving industry.
All staff receive a weekly coffee allowance, team discounts, paid time off for volunteering, and access to our Employee Assistance programme.
We pay Living Wage (after a successful 90 day trial period)
We're proud to be a B Corporation, and an equal opportunities employer. No person will be denied employment on the basis of race, age, sex, or religion.
Our work environment is hardworking, but the atmosphere is relaxed and informal.
Hit "apply now" to email us your CV and a cover letter telling us a bit about yourself and why you'd be a great fit for the role (or email directly to hijiri@coffeesupreme.com).
State Wholesale Manager NSW
Chatswood, Sydney
Full time
Immediate
At Coffee Supreme, we’re not just slinging beans. Our purpose is to enhance people’s lives by cultivating greater connection, creativity, and collaboration.
We’re all about people — our customers, our team, and our community — and how coffee can bring everyone together and make things better. We pride ourselves on building warm, genuine relationships and offering exceptional support to everyone we interact with.
Right now, we’re looking for someone special to lead our NSW wholesale team. Based in Sydney, you’ll play a key role in growing our customer base and supporting our partners across the state.
About The Role
Our Sydney roastery is home to two iconic coffee brands: Coffee Supreme and Gabriel Coffee. In this role, you'll proudly represent both.
We’re on the hunt for a dynamic State Wholesale Manager to lead our NSW sales efforts. You'll be both a strategic partner to existing customers and a proactive force in finding and securing new opportunities.
With a focus on people-first leadership, relationship-building, and a strong commercial mindset, you’ll drive performance, shape our brand presence, and support our team to do their best work.
Some of the main duties include:
- Build deep knowledge of our products, services, and contracts to support commercially sound decision-making
- Proactively manage and grow a pipeline of prospects through CRM, outreach, and regular customer visits
- Respond to new business enquiries and guide prospects through our offering Maintain accurate sales records, customer interactions, and pipeline updates
- Develop compelling offers in collaboration with internal teams
- Lead RFPs and tenders in NSW, and share cross-state opportunities with the wider team
- Keep Wholesale Toolkits up to date with relevant, competitive sales materials
- Oversee smooth handover and onboarding of new customers
- Build and maintain strong relationships with industry contacts and influencers
- Approve invoices and reconcile company credit card transactions monthly
- Keep organised records for reporting and compliance
- Represent the brand at industry events and warmly welcome visitors to our Sydney roastery
- Play a role in shaping the future of wholesale through strategy and feedback
About You
You’re a people person, a problem-solver, and a coffee enthusiast. You thrive on meaningful conversations, love helping others grow, and know how to spot and close opportunities. You're confident without the ego, driven without being pushy, and organised enough to juggle contracts, CRM updates, and café visits with ease. If you’re excited by the idea of helping cafes succeed, leading with heart, and working in a fast-paced, coffee-fuelled business, you might just be our person.
The successful applicant will:
- Have proven success in previous sales focussed roles
- Have strong customer service skills and an ability to relate to people from all walks of life
- Have a sound knowledge of the Sydney hospitality scene
- Be a proactive self-starter with good time management, and excellent communication skills
- Be commercially focused with strong attention to detail to draw up offers and agreements
- Muck in with the team, whilst also being effective working autonomously on the road with our customers
- Have a full clean driver licence
What You'll Bring
- Sales acumen: A proven ability to drive growth, close deals, and exceed targets
- Relationship-building skills: Able to foster long-term, trust-based partnerships
- Industry knowledge: A solid grasp of specialty coffee, customer needs, and market trends
- Strategic thinking: You see the big picture and can map a clear path forward
- Leadership: Empathetic, clear, and motivating in your approach to team support
- Customer-first mindset: Focused on delivering tailored, valuable solutions
- Proactive and responsive: You’re as comfortable chasing leads as you are fielding inbound requests
- Clear communication: Strong written and verbal skills, including pitching and negotiation
- Operational awareness: You understand pricing, logistics, and wholesale processes
- Analytical mindset: Confident using data and CRM tools to guide decisions
- Adaptability: Thrives in fast-moving environments and embraces change
- Passion for coffee: You care about quality, sustainability, and sharing the good stuff
And of course, you identify with our core values:
- Nurture Supreme Relationships
- Be Courageous, Curious and Creative
- Take Ownership
- Take Coffee Seriously (but not too seriously)
What We Offer
You’ll join a supportive, passionate team that values authenticity, quality, and community. Alongside a vibrant workplace and excellent coffee, we offer:
- Weekly coffee allowance
- Staff discounts
- Paid volunteer leave
- Access to our Employee Assistance Programme
Our work environment is hardworking but relaxed, and we’re proud to be both a certified B Corporation and an equal opportunity employer. No person will be denied employment on the basis of race, age, gender, or religion.
Sound Like You?
We’d love to hear from you. Send us your CV and a short cover letter telling us why this role feels like the right fit.
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