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Shipping & Delivery

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We are currently offering free shipping on all orders nationwide.

 

Delivery Times


Standard delivery: 2 - 5 business days
Rural delivery: 3 - 5 business days
No Saturday delivery

International Delivery DHL: 1 - 2 weeks

 


 

If you order before 3pm with a New Zealand delivery address, we will dispatch your package the same business day. Orders placed on the weekend will be shipped the following Monday.

International shipping costs are calculated automatically at checkout. We ship via DHL Express to offer you the safest and fastest service. It's not the cheapest, but we reckon it's the best in terms of ensuring your package gets to you in good time.

Please include a phone number with international orders.

How it works
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Our coffee subscription service makes it easy for you to drink Supreme. Get your favourite coffee, however you like it, delivered right to your door.

When first setting up your subscription, an order will be generated and sent to you straight away to get you going. Then your subscription will move to your designated shipping day.

Your account will only be charged for orders before they ship.

Orders will be generated and charged the evening before the day they ship i.e orders shipped on a Monday will be generated/charged on Sunday evening.

Gift subscriptions are charged upfront for the duration of the gifting period.

Once your coffee subscription is set up, you are able to edit your subscription. You can increase the amount, skip orders, change address etc.

If any further help is required, our customer care team are always available to lend a hand too.

shopnz@coffeesupreme.com
0800 472 518

How It Works

Close
Close

Our coffee subscription service makes it easy for you to drink Supreme. Get your favourite coffee, however you like it, delivered right to your door.


When first setting up your subscription, an order will be generated and sent to you straight away to get you going. Then your subscription will move to your chosen shipping day.


Your account will only be charged for orders before they ship.

Orders will be generated and charged the evening before the day they ship i.e orders shipped on a Monday will be generated/charged on Sunday evening.


Gift subscriptions are charged upfront for the duration of the gifting period.


Once your coffee subscription is set up, you are able to edit your subscription. You can increase the amount, skip orders, change address etc.


If any further help is required, our customer care team are always available to lend a hand too.


shopnz@coffeesupreme.com
0800 472 518

Work with us

The Coffee Supreme team is a motivated crew of professionals striving for excellence in all things coffee and hospitality. From sourcing and roasting the best coffees, to supplying and operating exceptional hospitality sites, we’re all in on being the best in the business. 

With teams in major cities throughout Australasia and Japan, we’re always on the lookout for talented and committed people who want a meaningful career in a multi-faceted and exciting industry. You can even meet a bunch of our people on the Team page.
View available positions
  • New Zealand
  • Australia
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No Positions currently available

Keep checking back for positions or stay in touch via our social channels.

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Barista / Host

The Abbotsford Club
Part time (20-25 hours per week)
Immediate

The Abbotsford Club is our Melbourne flagship coffee shop. Attached to our Melbourne Roastery, TAC is a get together for anyone after a great cup of coffee, slice of toast or doughnut, or bag of coffee to take home.

Over the years, we have learnt that coffee quality doesn't have to come at the expense of approachability and service - it should be fun, engaging, honest and generous.

At Coffee Supreme we believe hospitality and generosity form the backbone of any good coffee experience, and we're after someone who fully agrees to join our team of hospitality pros at TAC!

About the role

As a member of the TAC team you will strive to consistently deliver excellent hospitality, coffee and food, and enhance the brand, representing the purpose, vision and values of Coffee Supreme.

Some of the key duties include:

  • Greeting customers, making them feel welcome and continuing to engage with them throughout their time at TAC in a warm and friendly manner.
  • Getting to know our valued regulars, their names, drink prefs etc.
  • Talking to customers about our coffees and products, and helping them to buy beans and products for making great coffee at home.
  • Smashing out top quality espresso drinks on our Linea PB/Mahlkonig E65s combo.
  • Brewing up batch filter on the Fetco.
  • Preparing sandwiches, toast, and other simple food items.
  • Clearing tables, washing dishes and keeping the cafe looking clean, tidy and inviting.
  • Contributing to the continuous improvement of the business.

About the person

To join our team you'll need to have a genuine love for coffee and get nerdedly excited about creating warm and lovely experiences for people.

Ideally you'll have a an existing base knowledge of specialty coffee, cultivation and processing methods etc.  At the least, you'll need to have 2 years of experience as a barista and be a confident coffee maker.

We're a small team, and we all work together to get stuff done - we all wash dishes, clear tables, make coffee, come up with new toast toppings - so you'll need to be happy to be a team player and contribute wherever needed.

Key requirements:

  • Genuinely enjoy connecting with people and making their day.
  • Have 2 years experience as a barista working in specialty coffee.
  • Have experience with soft brewing techniques and equipment.
  • Have some basic knowledge of specialty coffee, processing methods etc.
  • Identify with the Coffee Supreme brand and values.
  • Be a team player and contribute to a positive team culture.
  • Be reliable and punctual
  • Be well presented
  • Work hard and be high energy
  • Have a positive can-do attitude.


Extra details

The cafe is currently open 6 days a week.  We can offer 20-25 hours per week. This could be an awesome role for a student who needs to fit in work around study.

How to apply

Click "Apply Now" or email sharan.ranjit@coffeesupreme.com with a CV and cover letter telling us a bit about yourself and why you'd be the perfect person to join our team!


Apply Now

Sales & Customer Development Manager / Trainer

Sydney
Full time
Immediate

Eat coffee for breakfast?

We're on the hunt for a Customer Development & Sales Manager/Trainer to join our Sydney crew. This is a varied role with the main duties including account management, coffee training and sales.

Building relationships, supporting our customers and connecting people are at the heart of the role. We're looking for a confident and driven individual who is genuine, humble, and can be effective while working autonomously.

To get your foot in the door, you'll need to have top-notch barista skills, great coffee knowledge and ideally know your way around La Marzocco machinery and Mythos or Mazzer grinders. You will have a minimum of two years' hospitality experience and have worked in a management position. Being connected to an existing network of NSW cafe owners and baristas will be a huge advantage.

As a Customer Development Manager, you will be the go-to person for the customers in your portfolio for all commercial matters - equipment, kg price, new product growth and cafe development - discussions had on a regular and scheduled basis with prepared information to benefit the customer’s performance.

Along with the customer development responsibilities, you'll also be responding to sales enquiries for your allocated region, proactively seeking new business, and putting together offers for new customers.

Providing fun and informative coffee training for baristas working with our coffee is another major facet of the role. This is where your excellent barista skills and hospitality experience will come into their own. You'll need to understand the pressures our customers face and respond to this with practical assistance, drawing on all of your pro-tips that you've picked up from your years in the industry.

We're a small two person team, so from time to time you'll also be responsible for packing, despatching and delivering beans, takeaway cups and other supplies to our Sydney customers.

This role will suit someone who is super passionate about coffee and the hospitality industry, who is engaging, confident and self motivated. You'll need to be a great communicator and able to relate to people from all walks of life. Having a sense of hustle and a positive outlook are a must. 

Some of the main duties are:

  • Establish, nurture and maintain strong relationships with the customers in your region’s portfolio.

  • Overall responsibility for managing the customer relationship and ensuring that customers receive the highest quality of customer care from Coffee Supreme.

  • Gain a knowledge of our products, ordering and delivery methods and processes.

  • Gain an understanding of the unique needs, goals and challenges for each customer so that we can tailor our approach to help them to succeed.

  • Develop a “toolkit” of strategies to help grow the profitability of existing accounts.

  • Create and carrying out a regular visit schedule to the customers in your portfolio.

  • Proactively seek new business, in line with the set strategy.

  • Respond to new business enquiries: meet with prospective clients and explain what Supreme offers, following the set sales process.

  • Train baristas to make outstanding coffee, using approved Coffee Supreme techniques and approaches.

  • Organise training bookings, and provide constructive feedback.

  • Document all work in our ERP system


The successful applicant will:

  • Have a high level of espresso making skills in a commercial environment - this is a non-negotiable.

  • Have strong customer service skills and an ability to relate to people from all walks of life.

  • Have at least 2+ years of hospitality experience, and ideally having worked in a management role.

  • Have a sound knowledge of the NSW hospitality scene.

  • Have excellent communication skills, both written and verbal.

  • Be a proactive self-starter with good time management skills.

  • Relentless attention to detail.

  • Muck in with the team and be effective working autonomously.

  • Have a full clean driver's licence.

  • Be solutions-focussed.


Extra details

This is a full time role.  The ordinary hours of work usually fall between 8.30am  and 5.00pm Monday to Friday, but some hours outside of this will be required from time to time depending on our customers' needs.

A full, clean driver's licence is a must. A fully maintained company vehicle is part of the salary package, along with a mobile and laptop.


How to apply
Click "Apply Now" to email your CV and a cover letter telling us a bit about yourself and why you'd be a great fit at Coffee Supreme to heath@coffeesupreme.com.

Come join our team!

Apply Now

No Positions currently available

Keep checking back for positions or stay in touch via our social channels.

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© 2021 COFFEE SUPREME LIMITED

We are an independent coffee roaster supplying cafes, homes and offices all across New Zealand, Australia and Japan.

0800 937 627 

shopnz@coffeesupreme.com

0800 937 627 

shopnz@coffeesupreme.com

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