Work with us
With teams in major cities throughout Australasia and Japan, we’re always on the lookout for talented and committed people who want a meaningful career in a multi-faceted and exciting industry. You can even meet a bunch of our people on the Team page.
Espresso Machine Technician
Auckland
Full Time
Immediate
Keen to jump on the tools?
We’re on the hunt for an experienced and qualified espresso machine technician to join our Auckland team.
Our technicians are the real heroes of our busy wholesale operation. They keep our customers' machinery tip top while providing excellent service and support. You’ll be responsible for the regular servicing and upkeep of our customers coffee equipment, which includes being on call to attend customer emergencies and provide phone support.
Main duties include:
Providing an excellent and reliable technical service to our wholesale customers in the Upper North Island.
Performing regular maintenance and repairs of our customers' equipment.
Swiftly responding to customer call outs.
Diagnosing problems, then identifying and actioning solutions that will keep our customers operational.
Performing pre-installation checks, manage operational requirements and complete installations.
Performing weekend/after hours “on call” responsibilities every second weekend.
Delivering quality customer care and excellent communication about all technical enquiries.
Working with Customer Development Managers to recommend and provide appropriate machinery and solutions for our customers.
Documenting all service and installation work in our ERP system.
Invoicing customers accurately and in a timely manner.
Maintaining a tidy and organised workshop.
Performing regular stocktakes.
Keeping on site technical equipment and vans well maintained with regular service and preventative maintenance.
Staying up to date on techniques in the ever evolving coffee industry, participate in educational opportunities and share knowledge.
Prior experience servicing La Marzocco and La San Marco machinery is a bonus.
The successful applicant will:
Have an in depth knowledge of espresso machinery
Be proficient with tools and machinery
Have a strong barista skill set (2+ years preferred)
Have a full clean driver’s licence (and can drive a manual)
Have strong customer service skills
Have excellent listening, verbal and written communication skills
Be a quick thinker, and decisive
Have strong organisational and planning skills
Be reliable and consistent with a great sense of humour and ‘can-do’ attitude
Be a problem solver attitude with experience in delivering customer-focused solutions based on their specific needs
Be a professional with a presentable manner
Hold a current Restricted Electrical and/ or Test and Tag practicing licence
A full job description is available upon request.
Send us a cover letter telling us a bit about yourself and why you'd be a great addition to our team, along with your CV to natalie@coffeesupreme.com
Casual Barista at Coffee Supreme Abbotsford
Melbourne
Casual
Early 2022
Coffee Supreme Abbotsford is our Melbourne flagship coffee shop. Attached to our Melbourne Roastery, the Abbotsford cafe is a get together for anyone after a great cup of coffee, slice of toast or doughnut, or bag of coffee to take home.
Over the years, we have learnt that coffee quality doesn't have to come at the expense of approachability and service — it should be fun, engaging, honest and generous.
At Coffee Supreme we believe hospitality and generosity form the backbone of any good coffee experience, and we're after someone who fully agrees to join our team of hospitality pros at Coffee Supreme Abbotsford!
About the role
We’re looking for a casual barista to join the team, working around 20 hours a week (flexibility to work more hours would be an advantage).
As a member of Coffee Supreme Abbotsford you will strive to consistently deliver excellent hospitality, coffee and food, and enhance the brand, representing the purpose, vision and values of Coffee Supreme.
Some of the key duties include:
Greeting customers, making them feel welcome and continuing to engage with them throughout their time at Coffee Supreme Abbotsford in a warm and friendly manner.
Getting to know our valued regulars, their names, drink prefs etc.
Talking to customers about our coffees and products, and helping them to buy beans and products for making great coffee at home.
Smashing out top quality espresso drinks on our Linea PB/Mythos/Mahlkonig E65s combo.
Brewing batch filter on the Fetco.
Preparing sandwiches, toast, and other simple food items.
Clearing tables, washing dishes and keeping the cafe looking clean, tidy and inviting.
Contributing to the continuous improvement of the business.
About the person
To join our team you'll need to have a genuine love for coffee and get nerdedly excited about creating warm and lovely experiences for people.
You'll need to have a basic knowledge of specialty coffee, cultivation and processing methods etc. Ideally you’ll have 2 years of experience as a barista and be a confident coffee maker.
We're a small team, and we all work together to get stuff done - we all wash dishes, clear tables, make coffee, come up with new toast toppings - so you'll need to be happy to be a team player and contribute wherever needed.
Key requirements:
Genuinely enjoy connecting with people and making their day.
Ideally have 2 years experience as a barista working in specialty coffee.
Have experience with soft brewing techniques and equipment.
Have some basic knowledge of specialty coffee, processing methods etc.
Identify with the Coffee Supreme brand and values.
Be a team player and contribute to a positive team culture.
Be reliable and punctual
Be well presented
Work hard and be high energy
Have a positive can-do attitude.
How to apply
Click "Apply Now" or email danielle.sydney@coffeesupreme.com with a CV and cover letter telling us a bit about yourself and why you'd be the perfect person to join our team.
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