Work with us
With teams in major cities throughout Australasia and Japan, we’re always on the lookout for talented and committed people who want a meaningful career in a multi-faceted and exciting industry. You can even meet a bunch of our people on the Team page.
Customs Cafe Assistant / Barista
Wellington
Various
Immediate
Customs is our Wellington flagship coffee shop. Acting as a hub of Ghuznee Street, Customs is a get together for anyone after a great cup of coffee, slice of toast or doughnut. It boasts great year round sun and a healthy stack of Monocles. It was the frontrunner of specialty coffee in New Zealand, and is visited from fans from around the world.
Over time we have learnt that coffee quality doesn't have to come at the expense of approachability and service - it should be fun, engaging, honest and generous
About the role
As a member of the Customs team you will strive to consistently deliver excellent hospitality, coffee and food, and enhance the brand, representing the purpose, vision and values of Coffee Supreme.
Some of the key duties include:
Greeting customers, making them feel welcome and continuing to engage with them throughout their time at Customs in a warm and friendly manner.
Getting to know our valued regulars, their names, drink prefs etc.
Talking to customers about our coffees and products, and helping them to buy beans and products for making great coffee at home.
Smashing out top quality espresso drinks on our Linea PB/Mahlkonig E80 combo.
Brewing up batch filter on the Fetco.
Preparing sandwiches, toast, and other simple food items.
Clearing tables, washing dishes and keeping the cafe looking clean, tidy and inviting.
Contributing to the continuous improvement of the business.
About the person
To join our team you'll need to have a genuine love for coffee and get excited about delivering exceptional hospitality experiences to our valued customers. You'll need to be able to connect with people from all walks of life in an approachable and engaging manner.
To get your foot in the door you'll be a confident coffee maker and ideally have at least 2 years of experience as a barista in a high volume environment. Having an existing knowledge of specialty coffee, cultivation and processing methods will be a big advantage.
We're a small team, and we all work together to get stuff done - we all wash dishes, clear tables, make coffee - so you'll need to be happy to be a team player and contribute wherever needed.
Key requirements:
- Genuinely enjoy connecting with people and making their day.
- Ideally have 2 years experience as a barista working in specialty coffee
- Have experience with soft brewing techniques and equipment.
- Have some basic knowledge of specialty coffee, processing methods etc.
- Be a team player and contribute to a positive team culture.
- Be reliable and punctual.
- Be well presented and have an eye for detail.
- Work hard and be high energy.
- Have a positive can-do attitude.
- Identify with our core values:
- Nurture Supreme Relationships
- Be Courageous, Curious and Creative
- Take Ownership
- Take Coffee Seriously, But Not Too Seriously
Extra details
We have part time and full time roles available. The cafe is open 7 days a week, so you need to be prepared to work a weekend day.
What we can offer
We’re a team that cares deeply about what we do and who we do it for. You’ll be joining a supportive, passionate group of people who value authenticity, quality, and community. We offer a vibrant workplace, great coffee (of course!), and the chance to grow your skills in a thriving industry.
- All staff receive a weekly coffee allowance, team discounts, paid time off for volunteering, and access to our Employee Assistance programme.
- Competitive pay rates
- We're proud to be a B Corporation, and an equal opportunities employer. No person will be denied employment on the basis of race, age, sex, or religion.
How to apply
Click "Apply Now" or email jules@coffeesupreme.com with a CV and cover letter telling us a bit about yourself and why you'd be the perfect person to join our team!
Roastery Production Assistant
Brisbane
Full time
Immediate
Love early mornings and the smell of freshly roasted coffee?
Enjoy working with your hands, being part of a team, and learning the behind-the-scenes magic of producing exceptional specialty coffee?
We’re looking for an experienced coffee pro to join our Brisbane production team as a Roastery Production Assistant!
About Us
The Coffee Supreme® team is a motivated crew of professionals striving for excellence in all things coffee and hospitality. We're fuelled by the purpose that coffee isn't just a delicious drink - it's a way to enhance people's lives by cultivating greater connection, creativity & collaboration.
About the role
As a Roastery Production Assistant, you'll be right at the coalface of producing the specialty coffee served in Coffee Supreme cafes and households across Australia.
Some of the key responsibilities include:
- Prepping green beans and roasting coffee to spec
- Recording data and helping maintain roasting consistency
- Carefully weighing, grinding, labelling and packing roasted coffee to customer requirements
- Prepping customer orders for delivery
- Jumping in the van to carry out customer deliveries
- Following systems to ensure quality and freshness
- Keeping our production areas clean, tidy, and maintained in tip top condition
- Receiving goods in and out, and helping manage stock
- Using all equipment safely and following food safety best practices.
- Working closely with the production, fulfilment, and customer care teams to solve problems and keep everything flowing smoothly
- Tasting coffees, attending cuppings, and learning how origin, processing and roasting all impact flavour
- Occasionally chatting with customers, helping them find what they need
- Helping with blend development and staying curious about coffee
About the person
We’re looking for a friendly, energetic and detail-oriented individual who thrives in a fast-paced, production environment. Our ideal candidate will have existing roasting experience, but also be passionate about learning and continuous improvement.
You should be someone who enjoys working as part of a team, offering fresh ideas, and embracing feedback to refine your work and be better than before.
A great fit for our team will be someone fun, proactive, responsible, adaptable, solutions-focussed and able to prioritise tasks effectively whilst maintaining high-quality standards.
Key Requirements
- Able to comfortably lift up to 24kg and be on your feet most of the day
- A full clean driver licence
- Previous experience working in coffee roasting, food production, warehousing or fulfilment
- Great attention to detail and an eye for cleanliness and organisation
- A commitment to high standards of Health and Safety
- Ability to work under tight deadlines and manage time effectively
- A solutions-focussed attitude and willingness to learn
- Excellent communication and teamwork skills
- Forklift licence an advantage
- Identify with our core values:
- Nurture Supreme Relationships
- Be Courageous, Curious and Creative
- Take Ownership
- Take Coffee Seriously, But Not Too Seriously
Why Work With Us?
- A staff coffee allowance, team discounts, and free Employee Assistance Programme
- Paid time off for volunteering
- We're proud to be a B Corporation!
- A great team culture where people genuinely care
- Opportunities for growth and professional development
- The chance to contribute to an innovative coffee brand with a strong community impact
- We’re an equal opportunities employer. No person will be denied employment on the basis of race, age, sex, or religion.
If this sounds as exciting to you as it does to us, we want to hear from you! Apply today to join our team. Let's roast!
How to Apply
Send your CV and a brief cover letter explaining why you're the perfect fit for the role to rick.tobin@coffeesupreme.com
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