Work with us

The Abbotsford Club is our Melbourne flagship coffee shop. Attached to our Melbourne Roastery, TAC is a get together for anyone after a great cup of coffee, slice of toast or doughnut, or bag of coffee to take home.

Over the years, we have learnt that coffee quality doesn't have to come at the expense of approachability and service - it should be fun, engaging, honest and generous.

At Coffee Supreme we believe hospitality and generosity form the backbone of any good coffee experience, and we're after someone who fully agrees to join our team of hospitality pros at TAC!

About the role

As a member of the TAC team you will strive to consistently deliver excellent hospitality, coffee and food, and enhance the brand, representing the purpose, vision and values of Coffee Supreme.

Some of the key duties include:

• Greeting customers, making them feel welcome and continuing to engage with them throughout their time at TAC in a warm and friendly manner.
• Getting to know our valued regulars, their names, drink prefs etc.
• Talking to customers about our coffees and products, and helping them to buy beans and products for making great coffee at home.
• Smashing out top quality espresso drinks on our Linea PB/Mahlkonig E65s combo.
• Brewing up batch filter on the Fetco.
• Preparing sandwiches, toast, and other simple food items.
• Clearing tables, washing dishes and keeping the cafe looking clean, tidy and inviting.
• Contributing to the continuous improvement of the business.

About the person

To join our team you'll need to have a genuine love for coffee and get nerdedly excited about creating warm and lovely experiences for people.

Ideally you'll have a an existing base knowledge of specialty coffee, cultivation and processing methods etc.  At the least, you'll need to have 2 years of experience as a barista and be a confident coffee maker.

We're a small team, and we all work together to get stuff done - we all wash dishes, clear tables, make coffee, come up with new toast toppings - so you'll need to be happy to be a team player and contribute wherever needed.

Key requirements:

• Genuinely enjoy connecting with people and making their day.
• Have 2 years experience as a barista working in specialty coffee.
• Have experience with soft brewing techniques and equipment.
• Have some basic knowledge of specialty coffee, processing methods etc.
• Identify with the Coffee Supreme brand and values.
• Be a team player and contribute to a positive team culture.
• Be reliable and punctual
• Be well presented
• Work hard and be high energy
• Have a positive can-do attitude.

Extra details

The cafe is currently open 6 days a week.  We can offer 20-25 hours per week. This could be an awesome role for a student who needs to fit in work around study.

How to apply

Click "Apply Now" or email sharan.ranjit@coffeesupreme.com with a CV and cover letter telling us a bit about yourself and why you'd be the perfect person to join our team!

Eat coffee for breakfast?

We're on the hunt for a Customer Development & Sales Manager/Trainer to join our Sydney crew. This is a varied role with the main duties including account management, coffee training and sales.

Building relationships, supporting our customers and connecting people are at the heart of the role. We're looking for a confident and driven individual who is genuine, humble, and can be effective while working autonomously.

To get your foot in the door, you'll need to have top-notch barista skills, great coffee knowledge and ideally know your way around La Marzocco machinery and Mythos or Mazzer grinders. You will have a minimum of two years' hospitality experience and have worked in a management position. Being connected to an existing network of NSW cafe owners and baristas will be a huge advantage.

As a Customer Development Manager, you will be the go-to person for the customers in your portfolio for all commercial matters - equipment, kg price, new product growth and cafe development - discussions had on a regular and scheduled basis with prepared information to benefit the customer’s performance.

Along with the customer development responsibilities, you'll also be responding to sales enquiries for your allocated region, proactively seeking new business, and putting together offers for new customers.

Providing fun and informative coffee training for baristas working with our coffee is another major facet of the role. This is where your excellent barista skills and hospitality experience will come into their own. You'll need to understand the pressures our customers face and respond to this with practical assistance, drawing on all of your pro-tips that you've picked up from your years in the industry.

We're a small two person team, so from time to time you'll also be responsible for packing, despatching and delivering beans, takeaway cups and other supplies to our Sydney customers.

This role will suit someone who is super passionate about coffee and the hospitality industry, who is engaging, confident and self motivated. You'll need to be a great communicator and able to relate to people from all walks of life. Having a sense of hustle and a positive outlook are a must. 

Some of the main duties are:

• Establish, nurture and maintain strong relationships with the customers in your region’s portfolio.
  
  
• Overall responsibility for managing the customer relationship and ensuring that customers receive the highest quality of customer care from Coffee Supreme.
  
  
• Gain a knowledge of our products, ordering and delivery methods and processes.
  
  
• Gain an understanding of the unique needs, goals and challenges for each customer so that we can tailor our approach to help them to succeed.
  
  
• Develop a “toolkit” of strategies to help grow the profitability of existing accounts.
  
  
• Create and carrying out a regular visit schedule to the customers in your portfolio.
  
  
• Proactively seek new business, in line with the set strategy.
  
  
• Respond to new business enquiries: meet with prospective clients and explain what Supreme offers, following the set sales process.
  
  
• Train baristas to make outstanding coffee, using approved Coffee Supreme techniques and approaches.
  
  
• Organise training bookings, and provide constructive feedback.
  
  
• Document all work in our ERP system

The successful applicant will:

• Have a high level of espresso making skills in a commercial environment - this is a non-negotiable.
  
  
• Have strong customer service skills and an ability to relate to people from all walks of life.
  
  
• Have at least 2+ years of hospitality experience, and ideally having worked in a management role.
  
  
• Have a sound knowledge of the NSW hospitality scene.
  
  
• Have excellent communication skills, both written and verbal.
  
  
• Be a proactive self-starter with good time management skills.
  
  
• Relentless attention to detail.
  
  
• Muck in with the team and be effective working autonomously.
  
  
• Have a full clean driver's licence.
  
  
• Be solutions-focussed.

Extra details

This is a full time role.  The ordinary hours of work usually fall between 8.30am  and 5.00pm Monday to Friday, but some hours outside of this will be required from time to time depending on our customers' needs.

A full, clean driver's licence is a must. A fully maintained company vehicle is part of the salary package, along with a mobile and laptop.

How to apply
Click "Apply Now" to email your CV and a cover letter telling us a bit about yourself and why you'd be a great fit at Coffee Supreme to heath@coffeesupreme.com.

Come join our team!